MSc in Call Center Communication (Master of Science in Call Center Communication)

M.SC. Call Center Communication Lateral Entry About

M.Sc. Call Center Communication is a postgraduate program that focuses on developing the communication and customer service skills required for working in a call center. Here are some of the highlights of the program The MSc Communication is a two-year postgraduate course that provides advanced knowledge of effective communication methods, their application and their importance in the workplace. Focuses on the rhetorical, organizational, interpersonal, and mediated contexts and perspectives that define the field of communication.Applicants pursuing a master's degree in Communication must have a bachelor's degree in one of the communication arts or sciences, or an equivalent degree from an accredited university. You must achieve an overall score of at least 50% on the aptitude test. Graduates of the Communication Master's program may also choose an MBA course to acquire management skills to gain a deeper understanding of organizations.Most universities in India offer master's programs. Admission to communication courses is based on your performance in the undergraduate program. However, some of the universities conduct their own entrance exams to ascertain the best candidates for this course. Tuition fees for this course may vary depending on the university. However, the average course fees charged by reputed universities in India range from INR 50,000 to INR 2,00,000 for the entire 2-year course duration.

M.SC. Call Center Communication Lateral Entry Highlights

M.SC. Call Center Communication Lateral Entry Entrance Exam

Some institutes may conduct an entrance exam for admission to the program. The exam may test the candidate's proficiency in English language, communication skills, and basic computer knowledge. Some of the leading universities in India offering this course grant admission based on candidates' performance in entrance exams conducted by university admission authorities. Therefore, to appear in the entrance exam, candidates must follow the steps below. Visit the official website of the university you want to apply to while registering your personal and personal details like email ID, phone number, password, etc. A login ID will be generated. Upload all required documents, pay the application fee online and submit a properly completed application. Upon successful submission, university authorities will issue admission cards to students who meet the admission requirements. Candidates must then take the test to qualify.

M.SC. Call Center Communication Lateral Entry Admission Process

The admission process for master's degree correspondence courses may vary depending on the university. Admission to this course of study is based on the grades achieved or the entrance exam passed. Most master's degree correspondence universities grant admission to this course based on aptitude test scores. However, some universities conduct their own entrance exams followed by personal interviews to ensure admission of suitable candidates. Aspiring candidates can apply both online and offline. For online applications, candidates need to visit the official website of the university, register there as a new applicant and fill in the application form correctly. However, to apply offline, candidates must personally visit the university premises to collect the application form. Once you have completed the form, you must submit it by the deadline.

M.SC. Call Center Communication Lateral Entry Eligibility Criteria

Candidates must have a bachelor's degree in any discipline from a recognized university. Some institutes may also require candidates to have work experience in a call center or customer service role. If a student wishes to pursue a Master of Arts (M.Sc.) degree in Communication, he or she must meet the following eligibility criteria Candidates must be enrolled in a communication arts, science course, or other equivalent field. Must pass the bachelor's degree. Recognized university area. At least 50% of points must be achieved in the final level

M.SC. Call Center Communication Lateral Entry Duration

• The duration of the program is typically 2 years, divided into 4 semesters.

M.SC. Call Center Communication Lateral Entry Selection Criteria

• Institutes may select candidates based on their academic records, entrance exam scores (if applicable), and work experience.

How to Apply M.SC. Call Center Communication Lateral Entry

Candidates can apply for the program by filling out the application form available on the institute's website or by visiting the institute's admission office. The application process may vary from institute to institute. To gain admission to the best master's degree programs in India, you should consider the following points Some universities admit students based on their performance on aptitude tests. Therefore, candidates must perform well in their bachelor's degree program. Most prestigious Master's degree communication universities have shortlisted suitable candidates through appropriate entrance exams followed by personal interviews. Therefore, candidates must score well in the entrance exams of each university. Preparing for entrance exams and interviews requires time and effort. Before applying to universities, get the syllabus of the courses offered by these universities and find out about the average internship packages offered in recent years.

M.SC. Call Center Communication Lateral Entry Application Form

• The application form may require candidates to provide personal details, educational qualifications, work experience, and other relevant information. Candidates may also need to submit copies of their academic records and other supporting documents.

M.SC. Call Center Communication Lateral Entry Application Process

• Candidates must submit the completed application form and pay the application fee (if applicable). Institutes may also require candidates to attend an interview as part of the application process.

M.SC. Call Center Communication Lateral Entry Fee

• The program fee may vary depending on the institute. Candidates can check the institute's website or contact the admission office to know more about the fee structure.

M.SC. Call Center Communication Lateral Entry Syllabus

M.SC. Call Center Communication Lateral Entry Salary and Jobs

Graduates of the program can work in call centers, customer service centers, and other related fields. The salary may vary depending on the job role and the employer. According to payscale.com, the average salary for a call center representative in India is around INR 2,00,000 per year.

M.SC. Call Center Communication Lateral Entry Career Opportunities

Graduates of the program can work in various roles such as call center representative, customer service representative, team leader, operations manager, quality analyst, and sales executive. They can also explore career opportunities in the BPO industry, ITES sector, and other related fields.

M.Sc. Call Center Communication Lateral Entry is a master level course with a duration of 1 year. A call centre or call centre (American English; see spelling contrasts) is a brought together office utilized for accepting or transmitting an enormous volume of enquiries by phone. An inbound call centre is worked by an organization to direct approaching item or administration backing or data enquiries from customers. Outbound call centrees are worked for telemarketing, for sales of magnanimous or political gifts, obligation assortment, statistical surveying, crisis notices, and dire/basic needs blood donation centers. A contact centre, further expansion to call centrees manages concentrated treatment of individual interchanges, including letters, faxes, live bolster programming, online networking, text, and email.

Eligibility

• The applicant with a minimum of 50% in Graduation with the related subject (under 10+2+3 scheme) from a recognized University.